Checking Status on a Claim

If you have already filed a claim and need to check status of your claim, you may contact the company directly; please refer to the information listed below. To ensure timely assistance; please have your policy number and/or claim number available.

Personal Lines Claims (Homeowners, Dwelling & Mobile homes)

Aegis (Ranchers & Farmers, Republic Lloyds, Republic Vanguard) 1-800-233-2160

American Reliable and Voyager 1-800-245-1505

Colonial Lloyds 1-866-522-0361

Certain Underwriters @ Lloyds London 1-800-714-6789
(Request Claims Department) or request status via email at

Scottsdale  1-800-423-7675

For all other companies please contact your local agent.

Agents checking status
TSG Claims strives to provide quality service for our customers.  When TSG Claims receives adjuster information [name, phone number or email] this information will appear on the main claim screen of the Insured’s policy.  An agent may also submit a request for status to our claims department by email at

Commercial Lines Claims
Please allow up to 72 hours for your loss to be received. An adjuster will be in contact with you shortly.

Admiral 1-856-429-9200
American Empire 1-800-523-5545
Arch Specialty 1-877-688-2724
Atlantic Casualty 1-877-222-5522
Century Surety 1-888-651-6424
Colonial Specialty 1-855-225-7204
Endurance 1-877-676-7575
Essex (Cargo) 1-800-362-7535
Evanston (Claims-Markel) 1-800-362-7535
Great American 1-800-545-4269
Hallmark 1-800-677-5170
ICAT 1-866-789-4228
Markel 1-800-362-7535
MT Vernon 1-866-523-5545
National General 1-800-468-3466
Nautilus 1-800-358-5178
Safehold 1-800-393-8104
Scottsdale 1-800-423-7675
United Specialty 1-800-878-7389
USLI 1-888-523-5545
Westchester / Chubb 1-800-252-4670